ICTC - I.T. Services Offices
(formerly Campus Network Office)
The ICTC-I.T. SERVICES OFFICES (formerly Campus Network Office) handles installation (network and internet connection, hardware and software – servers and workstations) and maintenance of all computer facilities, including the campus-wide network and other related network equipment in the university. It handles also the registration of the official domain name for SBU.
The office also evaluates requests of the departments/administrative units regarding computer hardware and software requirements and recommends the appropriate computer system. The office is tasked to acquire and upgrade the software, hardware services to the university and to maintain the inventory list of computer supplies, related software manuals, and original Licenses acquire.
The office is located on the 7th Floor of the New Building. It is open from Monday until Friday from 07:00 am – 5:00 pm (no Noon breaks) and on Saturday from 7:00 am – 12:00n
The four (4) computer laboratories are equipped with an LCD projector and sound system for lecture and hands-on classes. The Student-Computer ratio is 1:1. Each computer laboratory is manned by a competent and experienced in-house staff, responsible for assisting students during hands-on activities. Three (3) computer laboratories are installed with the latest version of the Windows Operating System (WOS) and one laboratory has a MAC operating system installation. Each computer laboratory has 46 units of computers with two (2) networked printers. These computers have access to the internet and are installed with the latest software.
Wifi and Internet
Effective September 2015, all classrooms, libraries, and other social halls are equipped with Wi-Fi access. There are 133 indoor units of dual band WLAN access points (APs). In addition, there is one outdoor unit of dual band WLAN antenna installed on the second floor of the bookstore to accommodate the entire grandstand and other areas like the hallway along the centennial going to the accounting office. The type of user accounts and access method
The access method is WPA2 Enterprise. WPA2 Enterprise is also called 802.1x and is the enterprise method. This method shouldn't be used by home users as it requires a RADIUS authentication server and needs a username and password. It supports multiple accounts for each user. The SSID that everyone will see is SBCM, which means, once the device detects the SSID, their device will be automatically connected.
Administrators, faculty and students are given access to Internet using their laptops or any gadgets.
School ID is a contactless smart card. It is called “smart” because of the addition of a microprocessor chip securely sealed between the card layers.
The office is responsible for designing and printing of the school ID. The new school ID is issued upon enrollment for new and old students. Administrators, faculty members, and non-teaching personnel receive their school ID once they are employed full-time or parttime. The HR office is responsible for the issuance of memo for employee in order for the processing of their official employee ID.
Tech Support and Help Desk
Administrators, faculty members, staff, and students have the privilege to install office 365 in their laptop/mobile phone/tablet/desktop using their email account in san Beda domain. They can install free office applications by having their email address of the school.
The following are the help desk email addresses:
- IBED Taytay, Rizal: firstname.lastname@example.org
- IBED SHS Manila : email@example.com
- College of Arts and Sciences: firstname.lastname@example.org
- College of Nursing: email@example.com
- College of Medicine: firstname.lastname@example.org
- College of Law: email@example.com
- Graduate School of Business: firstname.lastname@example.org
- Graduate School of Law: email@example.com
- Graduate School of Liturgy: firstname.lastname@example.org
- SBU Offices (Manila): email@example.com
- SBU Offices (Rizal): firstname.lastname@example.org
Policies and Procedures
A. Wi-Fi. Administrators, faculty members (full-time and part-time), and students (officially enrolled in the current semester) can avail of Wi-Fi access. They can use any of the following: Tablet, Laptop, and Mobile phone. It’s a single logon and one device at a time with unlimited hours.
Procedure for Wi-Fi
- Present your official registration form or validated school ID to the IT Services personnel during the 1st week of classes
- Sign on the Registration form
- Get your user account and temporary password
For laptop. Bring your laptop for enterprise configuration
Office 365. Administrators, faculty members, staff and students can avail of office 365 accounts and get its free installation using their email address from San Beda domain
- Present your official registration form or validated school ID to the IT Services personnel.
- Sign on the Registration form
- Password will be sent via your personal email address