ACCOUNTING FAQs
ON ENROLLMENT
| How do I access the Pre-Registration/Assessment Form? | You may access your Pre-registration/Assessment Form through this link: https://student.sanbeda.edu.ph/login | |||
| How do I access the Certificate of Registration (COR)? | You may access your Certificate of Registration Form through this link: https://student.sanbeda.edu.ph/login | |||
| There are issues regarding subjects in the Pre-Registration. Where do I raise this concern? | Send an email to your Academic Central Office and include a copy of the Pre-Registration Form. | |||
| I have already paid the Reservation Fee and down payment but I still cannot access the Certificate of Registration. Where do I raise this concern? | Due to the voluminous emails that the Accounting Office processes during enrollment, it will greatly help if you can send a clear copy of the deposit slip or email acknowledgement for the successful payment to the respective SBU Accounting Teller (please see list below for the emails of Accounting Tellers). IMPORTANT: Write the student’s name, ID, Campus, and Academic Department in the email subject header | |||
| I can already access the Certificate of Registration but I don’t have access to Red Canvas yet. Where do I raise this concern? | You may email redcanvas.helpdesk@sanbeda.edu.ph IMPORTANT: Write the student’s name, ID and Academic Department in the email subject header | |||
| I am an ongoing scholar of the School. What is the process of enrolling for the incoming School Year? | 1.Fill up the Online Scholarship Form under “Old Students”- https://www.sanbeda.edu.ph/posts/accounting/419/scholarship 2.Wait for the endorsement from the appropriate office. If endorsed, you shall receive an email regarding this. You may now start the enrollment process and get an assessment/pre-registration form from the Academic Central Office. Note that the Pre-Registration Form does not reflect the scholarship amount. 3. Your scholarship application will be routed to the Accounting Office for approval. If approved, you will receive an email with the scholarship amount granted. You need to pay the excess from the total assessment less scholarship amount granted, if any. 4. Your enrollment shall be validated and you can access the Certificate of Registration in your student portal. | |||
| I am a new scholar of the School. What is the process of enrolling for the incoming School Year? | 1.Fill up the Online Scholarship Form under “New Students”- https://www.sanbeda.edu.ph/posts/accounting/419/scholarship 2.Wait for the endorsement from the appropriate office and approval from the Accounting Office. 3. If approved, you will receive an email with the scholarship amount granted. You need to pay the excess from the total assessment less scholarship amount granted, if any. 4. Your enrollment shall be validated, and you can access the Certificate of Registration in your student portal. | |||
| I am an incoming SHS and I am a qualified SHS voucher grantee/ graduate of Private School-ESC/ QVR Certificate Public School Diploma holder. How can I submit to the Accounting Office? | If the student is a qualified SHS voucher grantee/ graduate of Private School-ESC/ QVR Certificate Public School Diploma holder, send a scanned copy of the ESC CERTIFICATE to: amespinosa@sanbeda.edu.ph (SHS MANILA) idearos@sanbeda.edu.ph (SHS RIZAL) Note: Enrollment will not be considered official unless required fees have been paid. | |||
| Where can I buy the required text books? (For IBED) | 1.Unless the IATF status of the Province of Rizal is ECQ, the text books can be purchased physically from the SBU Rizal Campus. 2.If you want it to be delivered using same-day courier, please visit this link https://www.sanbedarizal.edu.ph/finance.php#accounting-faqs and go to the IBED Book Online Ordering Form. Follow the instructions carefully. Courier shall be shouldered by the buyer. Payment will be made using the SBU Payment System: https://www.sanbeda.edu.ph/posts/accounting/410/payment-options-1618992230 | |||
ON SCHOOL FEES/CHARGES AND PAYMENTS
| What are the different payment channels? | 1.Cash or check payments through SBU cashier. The availability of this option will depend on current IATF quarantine status. Post-dated checks are not accepted. Note: Only cash payments shall be accepted from students with history of bounced checks. 2. Credit Card through SBU Cashier – BPI and Metrobank cards only. The availability of this option will depend on current IATF quarantine status. 3.Through SBU Payment System- https://www.sanbeda.edu.ph/posts/accounting/410/payment-options-1618992230
SBU will not be responsible for coordinating with your bank if/ when you lose or fail to send us the proof of payment/deposit slip. | |||
| I want to pay through over-the-counter banks/e-wallets/online bill payment. How do I access the Payment System? | Step 1: Open the link : https://www.sanbeda.edu.ph/posts/accounting/410/payment-options-1618992230 Or you can open: www.sanbeda.edu.ph > Click the MENU Button > Click Finance / Payment > Click Payment Options Step 2: Read the details in the site, click agree, and choose the Bill Payment/E-wallet/Over-the-Counter button (Note: All the available options have corresponding convenience/bank charge and amount limit per transaction):  Step 3: Fill up all the information required in the webpage and follow the instructions carefully. Note: Indicate Student’s name in the webpage. Step 4: Enter Security Code in the box provided (Note: If you cannot go through due to the problem with ENTER SECURITY CODE being invalid, please try using a computer rather than mobile. Just enter the security code until you go through with the next page. A reason why the code may be invalid, even though typed correctly, is it might have already expired or used by another person)  Step 5: You will be redirected to this page below. Read the Terms and Conditions. Click the box – I have read and agree to the terms and conditions. Select the Payment Option of your choice. You can click the drop down ^ button to see the available methods.  Step 6: Pay through your registered payment method. IMPORTANT- Additional step for Over-the-Counter payments: Please wait for an email to get the important Reference Number. If you have not received an email, please double check your registered email and the spam or junk mails. Follow the instruction given in the email. Note: Reference number will only be valid for 48 hours/2 days. Step 7: Once you have received your payment email confirmation from Paynamics then you’re done. If no email was received, send a copy of the proof of payment to your respective SBU Accounting Teller to check the transaction. Note: Always save a copy of the proof of payment (either deposit slip or screenshot). Screenshots of online payments should always include date and time. | |||
| I want to pay through Debit Card/Credit Card. How do I access the Payment System? | Step 1: Open the link : https://www.sanbeda.edu.ph/posts/accounting/410/payment-options-1618992230 Or you can open: www.sanbeda.edu.ph > Click the MENU Button > Click Finance / Payment > Click Payment Options Step 2: Read the details in the site, click agree, and choose the Debit/Credit Card Payment button (Note: All the available options have corresponding convenience/bank charge and amount limit per transaction): Step 3: Fill up all the information required in the webpage and follow the instructions carefully. Note: Indicate Student’s name in the webpage. Step 4: Click the Card Type that you will be using - VISA or Mastercard, to compute for the total amount to be paid:  Step 5: You will be redirected to the payment page. Input the necessary details and click Continue Payment button to complete the transaction.  Step 6: Do not forget to screenshot your successful transaction for future references. | |||
| What are the available installment plans? | Installment payment schedule shall be seen in the Pre-Registration Form. | |||
| Can I enroll if I have outstanding balances from the previous semester or year? | No enrollment shall be allowed without clearance that old accounts have been settled. Only in case of extraordinary situation shall we entertain requests to defer payments. | |||
| What is the 2% discount upon full payment? | For a limited time offer, students/parents are granted a 2% discount on Tuition Fee only (excludes miscellaneous and other fees) if and when they settle their full assessment upon enrollment. This is in special appreciation for the effort to settle in spite of the ongoing pandemic. This however was not included in the Pre-Registration Form computation. Therefore, if you are going to pay in full upon enrollment, we kindly ask you to compute the discount manually and deduct the resulting amount from the total assessment to be paid It shall be computed as follows: Tuition fee x 98%=Discounted Tuition Fee Discounted Tuition Fee+Misc.&Other Fees=Total Payment | |||
| Why are there Miscellaneous Fees and Other Fees during this Pandemic? |
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| Is the Non-Refundable Reservation Fee part of the Tuition Fee Payment? | Yes, The Non-Refundable Reservation Fee will form part of the Tuition Fee payment. If full assessment is still paid after paying the Reservation Fee, this overpayment shall be carried over to any subsequent assessment. During Enrollment Period, the required down payment needs to be settled and shall be computed as follows: Down payment – Reservation Fee = Remaining Down payment | |||
| Why is there convenience/bank charge/service charge in the SBU Payment System? | To provide more efficient services to you, we need to engage the services of a third-party collection facilities, which entails convenience fees and bank charges. The following are the benefits in using the payments facility for your reference:
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| Is there penalty on late payments? | Yes, we still implement minimal penalty on late payments, which is Php200.00 for each installment period. | |||
ON DROPPING OF SUBJECTS/WITHDRAWAL FROM ROLL
| I wish to withdraw my enrollment. How can I refund my payment? | Request for refund should be made in writing and shall be endorsed by the Registrar’s Office. Computation of refund shall be based on the date the withdrawal form was received by the Accounting Office. The request for refund should be emailed to the Accounting Teller assigned to yourAcademic Unit (Please refer to the list of email of SBU Tellers). Note: All scholarship discounts and grants shall be forfeited upon withdrawal of the student, therefore excluded in the computation. If the transfer or withdrawal is due to justifiable reason, the student shall be charged the pertinent fees only up to including the last month of attendance. | |||
| I wish to withdraw my enrollment. How much is my refund? | The amount of refund shall depend on the date the request was received: Before start of classes: Full Refund less Registration Fee, Orientation Fee, ID Fee, 50% of medical/dental fee and PhP20.00 for administrative cost Within 1st week of classes: 90% Refund less Registration Fee, Orientation Fee, ID Fee, 50% of medical/dental fee and PhP20.00 for administrative cost Within 2nd week of classes: 80% Refund less Registration Fee, Orientation Fee, ID Fee, 50% of medical/dental fee and PhP20.00 for administrative cost Beyond the period stated above: Refund of Tuition and Energy Fee on a pro-rata basis (monthly) less PhP20.00 for administrative cost; all Miscellaneous and Other Fees shall be paid in full to the school | |||
| I wish to drop from my subject/s (not applicable to IBED). How can I refund my payment? | Refund for dropping of subjects shall only be allowed to students who are fully paid upon enrollment. If payment is in installment basis, the fee for dropped subjects shall be offsetted to his/her remaining balance. Request for refund should be made in writing and shall be endorsed by the Registrar’s Office. Computation of refund shall be based on the date the withdrawal form was received and signed by the Accounting Office. | |||
| I have paid in full my enrollment and wish to refund the dropped subjects. How much will I receive for my refund? | The amount of refund shall depend on the date the request was received: Before start of classes: Full Refund less PhP20.00 for administrative cost Within 1st week of classes: 90% Refund of Total Assessment less PhP20.00 for administrative cost Within 2nd week of classes: 80% Refund of Total Assessment less PhP20.00 for administrative cost Beyond the period stated above: No refund unless dissolved | |||
| How and when will I receive my refund? | Requests for refund are payable in check regardless of whether payments were made in cash, check or credit card. For those dropping from the roll, checks shall be available within seven (7) working days after the receipt of complete and duly approved documents by the Accounting Office. For those who dropped subject/s, the Accounting Office shall provide a schedule when the check shall be available for pick-up. | |||
ON STUDENT ORGANIZATION FUND REQUESTS
| What is the process to request for student organization fund requests? | 1. Fill-up the respective Student Organization Check Request Form (in 3 copies) 2. The following information should always be indicated: Payee Source of Fund Date Requested Activity Date of Activity In payment of 3. Attach Student Activity and Budget Proposal (SABP) on the request form.4. Have the Check Request Form signed by all authorized signatories. Submit the duly accomplished request form to the Accounting Office – Receiving (Window 6). NOTE: Always maintain a RECEIVING COPY for organization’s file and attachment for liquidation purposes. | |||
| How many days in advance should the requests be submitted to the Accounting Office? | All check request forms should be submitted two (2) weeks before the event of student activity to provide ample time for fund balance checking, approval and routing of signature. | |||
| What name should we indicate as Payee? | If the goods/services are purchased directly from a supplier, the “Payee” to be indicated should be the Business Name of the Supplier. If goods/services will be purchased from various suppliers and facilitated by the student organization, the authorized student representative or moderator should be indicated as “Payee”. Note for check pick-up: If the check request is under the name of the suppliers, they can collect directly to the Accounting Office – Window 3 and should bring the Official Receipt. If the Payee is not available to pick-up check, he/she may write an authorization letter to whoever he/she will ask to pick-up the check together with the Student ID | |||
| What are other important things to consider for the preparation of check requests? |
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| How do I liquidate the expenses? |
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CONTACT US
SBU ACCOUNTING TELLERS FOR ENROLLMENT CONCERNS
| IMPORTANT NOTE: For inquiries and concerns, to properly identify the student’s account, kindly indicate in the Subject Header – Student Name, ID, Campus, Academic Unit, Academic Year
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| Student Organizations Budget and Balances | jjarabo@sanbeda.edu.ph | ||||||||||||||||||
| Check Requests | accounting@sanbeda.edu.ph | ||||||||||||||||||
SBU Employee-related Concerns | Payroll: jatabay@sanbeda.edu.ph (NTP and IBED) rmosende@sanbeda.edu.ph (Administrators and Faculty other than IBED) Retirement: jjarabo@sanbeda.edu.ph | ||||||||||||||||||
